Disclosure Act

Disclosure based on the Specified Commercial Transactions Act

Service Name: Nina at The Ritz-Carlton, Tokyo Online Shop
Phone Number:03-3423-8000 (Main)
Website: https://www.ritzcarlton.com/en/hotels/japan/tokyo
Minimum Order: Orders accepted starting from one item.
Delivery: If the item you order is in stock, it will be delivered on your specified date. Your order must be placed by 6:00pm should you wish to have next-day delivery. Delivery is available to locations within a 20 km radius of the hotel.
Shipping Fee:
Distance from the hotel

• 0-10 Km (including Chiyoda, Shinagawa, Ginza, Akasaka, Shibuya, Shinjuku, Kameido, Omori, Den-en-chofu, and Asagaya): ¥3,000 including taxes
• 10-20 Km (including Maihama, Mitaka, Nishi Tokyo, Shin Yokohama, Matsudo, and Soka): ¥4,000 including taxes

Payment Methods: Credit card, Apple Pay, PayPay
Defective Products: If the item you received differs from your order, or if any quality issues such as damage or spoilage are found, please contact the hotel within 24 hours of receiving the product.
Once confirmed, we will exchange the item at our expense.
<Return Address>
Tokyo Midtown 9-7-1 Akasaka, Minato-ku, Tokyo 107-6245
Nina at The Ritz-Carlton, Tokyo
Tel: 03-3423-8000 (Main)
Address: Tokyo Midtown 9-7-1 Akasaka, Minato-ku, Tokyo 107-6245
Distributor: The Ritz-Carlton Property Management Company, Tokyo, Ltd.
Sales Manager: Kazuhiro Hashimoto, Director
Alcohol Sales Manager: Saki Watanabe
Date of Alcohol Sales Management Training: 25 February 2026
Next Training Deadline: None
Training Organization: Japan Voluntary Chain Association